Welcome to the Zonowellness FAQ page. Here, we have compiled answers to some of the common questions our customers have. If you don't find the information you're looking for, please feel free to reach out to our dedicated customer support team.

How can I place an order?

You can place an order on our website by adding the desired products to your shopping cart and completing the checkout process. Alternatively, if you prefer to place your order over the phone, you can call us at 020 8050 2582, and our friendly customer support team will assist you.

What payment methods do you accept?

We accept major credit cards, including Visa, Mastercard, American Express, and Discover, for online orders. For phone orders, our customer support team will guide you through the payment process.

Do you ship internationally? Currently, we only ship within the United Kingdom. We apologize for any inconvenience caused to our international customers.

How long will it take to receive my order?

Shipping times within the United Kingdom may vary depending on the product's availability and your location. We strive to process and ship orders promptly to ensure timely delivery. Once your order has been shipped, you will receive a confirmation email with tracking information.

How can I contact your customer support?

For any inquiries or assistance, you can contact our customer support team by sending an email to help@zonowellness.co.uk. Our dedicated team is ready to help you with any questions you may have or to assist you with your order

Can I purchase products by calling the provided phone number?

Absolutely! If you prefer to purchase by phone, simply dial 020 8050 2582, and our customer support team will take your order and assist you throughout the process. We are here to make your shopping experience as convenient as possible.

Can you help me choose the right product for my needs?

Of course! Our customer support team is knowledgeable about all the products we offer and can provide personalized assistance in choosing the right product for your specific needs. Whether you have questions about features, usage, or compatibility, we are here to guide you in making an informed decision.

    We hope this FAQ page has provided answers to some of your questions. If you require further assistance or have any other inquiries, please don't hesitate to contact our customer support team at help@zonowellness.co.uk. We are committed to providing you with a seamless shopping experience at Zonowellness.

    Thank you for choosing Zonowellness.

    ZonoWellness Contact Information

    Store Name: ZonoWellness
    Company Number: 13505535
    Customer Support Email: help@zonowellness.co.uk
    Customer Support Phone Number: 020 8050 2582
    Address: 11 The Vineyards, TW13 4HH, United Kingdom

    Contact Methods:

    • Live Chat: Our website features a live chat option for instant assistance.
    • Phone Calls: Available from 9:00 AM to 10:00 PM GMT, Monday to Sunday. If we miss your call, we'll call you back within 2 hours.
    • Emails: We aim to respond to emails within 2 hours during our operational hours, Monday to Sunday.