ZonoWellness Payment Policy
Effective Date: 13/08/23
Thank you for shopping with ZonoWellness! We are committed to providing you with a seamless and secure shopping experience. Please take a moment to review our payment policy to understand how transactions are processed on our website.
Accepted Payment Methods: We currently accept the following payment methods for online purchases on our website:
- Credit and Debit Cards: We offer convenient and secure payment processing through Shopify Payments, which allows you to pay using major credit and debit cards, including Visa, MasterCard, American Express, Discovery, Apple Pay & Google Pay
Payment Processing: All payments made through our website are processed securely by Shopify Payments. Your credit card information is encrypted and handled in compliance with industry-leading security standards to ensure the safety of your personal and financial data.
Currency: All transactions on ZonoWellness are conducted in GBP (British Pound Sterling).
Order Verification: In certain cases, to prevent unauthorized credit card use, we may request additional verification or documentation before processing your order. This could include providing a copy of your identification or the credit card used for the transaction. This verification process is designed to protect both you and ZonoWellness from potential fraud.
Payment Confirmation: Upon successful completion of your order, you will receive an order confirmation email that includes the details of your purchase. This email serves as a receipt and confirms that your payment has been processed.
Failed Payments: If a payment attempt is unsuccessful, you will be notified by our system. In such cases, please ensure that the payment information you provided is accurate and up-to-date. If the problem persists, you may need to contact your bank or financial institution to resolve the issue.
Refunds and Returns: Refunds for returned items will be processed in accordance with our Refund Policy. Please review our Refund Policy for more information on how refunds are issued and the associated timeline.
Contact Us: If you have any questions or concerns about our payment policy or your payment, please feel free to contact our Customer Support team at help@zonowellness.co.uk or 020 8050 2582.
By placing an order on ZonoWellness, you acknowledge that you have read and agreed to our Payment Policy.
ZonoWellness reserves the right to update or modify this Payment Policy at any time without prior notice. It is recommended that you review this policy periodically to stay informed about any changes.
Thank you for choosing ZonoWellness for your wellness needs!
ZonoWellness Website: [https://zonowellness.co.uk] Email: help@zonowellness.co.uk Phone: 020 8050 2582
Effective Date: 13/08/23